What We Do

Leaders in the Repairs, Service & Sales in the Industrial Servo Industry

Need A Part or Repair 24/7?  Call Now 866.326.5150

What makes The Servo Group different?

We feel that our people make the difference. We’ve made a choice to focus on repairing and servicing one niche of industry. We have seen other companies claims that they’re a one stop shop and while we know one company can’t possibly service everything, we just tell you the truth up front.

What does verification through testing on repairs mean?

We’ve invested in the latest technology and built very complex test cells that other repair companies simply cannot match. We feel that while other companies repairs might work for a short time, our repairs are put through a series of steps to ensure each repair is ready for a full service life.

Why would other repair shops not test?

We’re sure they would if they could. The servo industry takes talent and unfortunately, there are some companies that imply they do, but don’t.

Does my repair come with a warranty?

Yes, all repairs come with a 1 year time in service warranty or 18 month from invoice date.

Do you charge extra for rush repairs?

No. If it’s an emergency to you, it’s a priority to us. The only additional charges would be for freight or expediting charges from suppliers.

Can I rush my order?

Yes, just call your local customer service and let them know.

Can I track my order?

Yes, contact your local customer service representative and they’ll assign you a user name and password assigned to your account.

What kind of testing do you do?

Unlike many companies in our industry, we strongly believe that if it’s not dynamically load -tested ,flow-tested or run-tested then it’s not tested. We’ve invested heavily in our testing abilities and have built our reputation on our quality. We have also formed strong alliances that if it’s something we cannot fully load test , we’ve got the resources to ensure its been tested and ready to be put back into service.

 

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Rush Service

When your machine is down, we know that time is money. Unfortunately, we also know other companies exploit you while you’re down by charging you more cause they know you’re desperate. Here at The Servo Group, we charge the same price for the same repair regardless if you need it turned around the same day or as a standard repair. We’ve built our foundation on treating people as we would want to be treated.

Inventory Spares

The Servo Group has made the commitment to our customers that we’ll be there. To that end, we’ve invested in stocking many commonly used components. We have a large inventory of remanufactured servo valves, proportional valves, servo motors, servo drives as well as general electronic & hydraulic equipment. Next time you’re needing something fast, please give us a try.

Timely Support

Sometimes you just need help. For some reason, many companies have chosen to only repair your items and never disclose the possible reason WHY they failed. We have chosen a different approach, help the customer by showing them why it failed and how to prevent repeat failures. Whether it be a contaminated hydraulic circuit or faulty servo motor cable, going the extra step and educating the customer on steps to extend service life to us only seems the right thing to do.